Head of General Services

Job Specific Responsibilities:

• Responsible for management of CICPA contracts for all power and RO plants and responsible for CICPA card application processes for Co Head office and LDC staff.
• Responsible for management of all Facility management, facility maintenance, security and cleaning contracts for Co Head office and LDC buildings.
• Manage the planning and delivery of administrative services including but not limited to government relations, office access control, employee ID and access cards, courier services, archiving and document control
• Management of company transport requirements and management of vehicle lease contract for company pool cars.
• Management of business travel bookings for hotels and flights in line with HR policy.
• Ensure all third-party contracts for facility management, travel and transport are renewed before expiry dates in line with company procurement policy.
• Responsible for validation of all supplier invoices related to all general services contracts.
• Organising and attending regular meetings with account managers of all general services contracted suppliers to monitor performance and discuss KPI and SLAs as per contract.
• Responsible for office fit out and refurbishment projects.
• Management of company events and catering projects.
• Monitor, plan and review Co service desk service requests and ensuring timely resolution of service requests.

Nikita Seth