Role description

  • Provides effective oversight of business group/project/discipline QA Program and QA Program elements to ensure high quality products and services for customers.
  • Manages staff selection, development and retention. Establishes and monitors work goals and objectives. Evaluates employees through performance reviews, ongoing coaching and feedback methods.
  • Provides direction, guidance and training to QA staff and quality control (QC) staff on QA/QC matters.
  • Follows organizational policies and procedures and ensures staff is in compliance.
  • Develops performance standards and objectives and measures progress toward these goals.
  • Provides QA support-including planning, scheduling and performance-for QA activities.
  • Prepares QA plans and leads QA implementation efforts at client locations.
  • Reviews customer contracts issued to identify QA requirements that must be met.
  • Evaluates, recommends and develops policies and procedures to ensure awareness of, and compliance with, QA requirements.
  • Stays informed of changes made to applicable codes, standards and regulations.
  • Assists in preparing responses and corrective action plans and verifying implementation of corrective actions.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Assists with significant nonconformance and condition reports.
  • Serves as the lead auditor on complex nuclear QA audits.
  • Promotes communication to enhance and encourage employee awareness of QA requirements.
  • Serves as the primary interface with external QA audit/inspection personnel.
  • Develops and implements a surveillance program.
  • Supports the maintenance of the document control and records management system.
  • Performs other duties as assigned.

Knowledge, Experience and Skills

  • Strong verbal and written communication skills
  • Strong problem-solving skills
  • Detailed knowledge of applicable quality-related codes, standards and regulatory requirements
  • Detailed understanding of how to prescribe, apply and assess compliance with applicable codes, standards and regulations
  • Proven ability to manage and/or monitor the QA activities associated with a discipline or project on a daily basis
  • Strong knowledge of QA systems (i.e., corrective actions and supplier qualifications)
  • Intermediate knowledge of the development of QA program/procedural documents
  • Proven ability to manage and/or monitor the QA activities associated with a specific area/location

Working Conditions:

  • Ability to carry up to 20 pounds; handle and reach below shoulder
  • Ability to use hands to accomplish tasks as assigned
  • Ability to sit, stand, walk, climb and bend/stoop
  • Ability to effectively communicate; speaking, reading, understanding, writing and hearing clear English; pass audiogram in hearing conservation program as required by location
  • Basic math and computer skills; ability to read blueprints
  • Basic hand/eye coordination and depth perception
  • Ability to work inside an office and outside
  • Ability to work alone, work with others, and interact with the public
  • Ability to drive a vehicle, travel overnight and perform under deadline pressure


  • Bachelor’s degree required in a technical field or a minimum of 10 years of experience in the QA field

Certifications Desired:

  • Certification as a lead auditor per NQA-1 preferred
  • Certification as a certified quality manager preferred

Required Experience:

  • A minimum of 10 years of experience in nuclear, engineering or manufacturing QA
  • Considerable experience with NQA-1 or 10 CFR 830.122

Essential skills


I am a graduate of The University of Akron. As a recruitment consultant at Thomas Thor, I am proud to contribute to the development of clean nuclear energy. I specialize in the US nuclear industry and support the creation and the retention of a sustainable nuclear workforce.

Jake Fisher